Luxury Retail Security Officer

Job Purpose 

The purpose of a security guard's role is to prevent theft or any other illegal activity while providing security for premises and people. 

Job Overview

A Security Guard in a luxury retail environment plays an essential role in maintaining a safe, welcoming, and prestigious atmosphere for clients, visitors, and staff. As the first point of contact, the Security Guard upholds the brand’s image by providing a professional and courteous presence while ensuring the safety of people and property. The guard is responsible for safeguarding high-value merchandise and clientele, monitoring store access, and responding swiftly to potential security concerns.

Main Duties and Responsibilities

• Ensure a safe and secure environment and demonstrate a positive and professional approach towards guests, visitors and colleagues
• Greet and welcome guests and visitors and control access
• Carry out regular checks to prevent theft
• Carry out lobby presence and patrol within the property
• Deal with undesirable behaviour
• Manage access control and locker facilities for colleagues
• Control of CCTV, IDS & Entry Control systems
• Report writing
• Liaise with other security personnel and outside agencies

Requirements

• A valid SIA licence - Door Supervisor or Security Guarding
• Excellent communication skills, both written and verbal
• Ability to follow instructions
• A professional manner and personal integrity
• Flexibility to work with the business needs
• A 5-year checkable work or education history
• Basic first aid skills would be advantageous.
• Physical strength and fitness.
• Prior experience in Luxury Retail as a Security Guard would be advantageous.
• Attention to detail