Store Detective

Job description

Job Title: Store Detective

Reports to: Area Manager

Are you passionate about preventing theft and maintaining a safe shopping environment? We are seeking observant and proactive individuals to join our growing Store Detective Team to support new and existing contracts. As a Store Detective, you will play a crucial role in maintaining the security and integrity of our retail environment by identifying and apprehending shoplifters. You will be responsible for monitoring customer activity, conducting surveillance, and implementing loss prevention strategies to minimize theft and shrinkage.

Responsibilities:

• Conduct covert surveillance to detect and help prevent theft and fraudulent activities.
• Monitor customer behaviour and identify individuals engaged in suspicious activities.
• Work closely with store management and your instore security team to develop and implement effective loss prevention strategies.
• Investigate incidents of theft, including reviewing CCTV footage and gathering evidence.
• Apprehend and detain suspected shoplifters following ASCONE and company policies and procedures.
• Prepare detailed reports documenting incidents of theft and loss prevention activities.
• Collaborate and build partnerships with local law enforcement and other agencies as needed.

Requirements:

• Strong observational and investigative skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and make quick decisions under pressure.
• Knowledge of legal regulations and procedures related to apprehension and detention.
• Ability to remain calm and composed in high-pressure situations.
• Excellent communication and interpersonal skills.
• Sound judgment and decision-making abilities.
• Flexibility to work varied shifts, including evenings and weekends.
• Previous experience in loss prevention, security, or law enforcement preferred.
• Must pass a background check.

Benefits:

• Full and ongoing training with career development after a successful probation period and access to our online training portal.
• Company Contributory Pension
• 28 days holiday (based on full time 5 day working)
• Access to our benefits and wellbeing portal
• Offering savings and cash-back incentives
• Access to 24-hour GP support and Counselling services
• Discounts at well-known retail brands, restaurants, Gyms holidays and multiple saving opportunities

Join our team and help us create a safe and secure shopping environment for our customers and employees. If you are dedicated, proactive, and have a keen eye for detail, we want to hear from you. Apply now and submit your CV to iwanttowork@lodgeservice.com We look forward to welcoming you aboard!

Lodge Security operates in every major city in the UK as well as having team members based in Ireland and across mainland Europe and South Africa. As a family-owned company, we value our team members and are committed to ensuring all colleagues feel valued and appreciated. We’re committed to creating an inclusive culture, where people feel comfortable being themselves. We recognise that this is a journey, and it’s one we are proud to be taking. Diversity in our teams is our greatest strength and we want to create a place to work where everyone can reach their full potential.

Lodge has signed up to guarantee to interview all applicants who have a disability provided they meet the essential criteria for the role. If this applies to you, please flag that you have a disability in your application we will contact you to check if there are any adjustments or special arrangements that you need to help you with either the application process or for an interview.

Job Type: Full-time

Pay: £13.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Company pension
• Referral programme

Schedule:

• 8 hour shift

Experience:

• Store Detective: 2 years (required)
• Security: 3 years (required)

Licence/Certification:

• SIA (required)

Work Location: In person