Receptionist

We have an opportunity for a part time Corporate Receptionist who combines a warm personality with a strong security background. Join our team to create a welcoming and secure environment for all visitors and tenants.

Located in a building close to Birmingham New Street station, you will be the first point of contact for our clients and visitors, bringing energy and professionalism to the reception area. Your role will involve not only managing the customer journey, with a focus on delivering a five-star service, but also ensuring the security of our corporate environment.
 

(Lunch to be taken on site, ready to step back in if needed)

The role

You will provide a front of house reception service, with additional responsibilities:

Reception

• Delivering a warm, friendly welcome to tenants and visitors, following appropriate sign in protocols
• Ensuring the reception area always looks pristine and welcoming 
• Managing deliveries - including couriers and post
• General administration

Building Management

• Work closely with the off site Building Manager – confidently reporting building issues and help manage to resolution
• Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress log
• Produce a weekly update report for key stakeholders
• Work collaboratively with your job share to develop a monthly e: newsletter for tenants

About you

• Proven experience in a front of house reception role in an office environment with a valid SIA Licence
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self-motivated with a ‘can do’ attitude 
• Highly organised with the ability to multi-task
• Confident to work independently
• Excellent written and verbal communication skills 
• Competent PC user and confident using Microsoft Office and social media applications, and be willing to learn any in-house systems