CCTV Controller

Your job will include:

Your day-to-day duties will include:

As a CCTV Controller, you will be responsible for monitoring and operating the sites CCTV systems, ensuring the safety and security of all stakeholders.

Your day-to-day duties will include:

• Monitoring and operating CCTV cameras and associated equipment in the CCTV control room, to ensure that the safety and security of all stakeholders is maintained at all times
• Follow protocols for maintaining the security of the CCTV control room and its facilities
• Operate a range of remote call monitoring, alarms and communication facilities contained within the control room
• Maintain accurate records of data recordings and events, using incident reporting software
• Participate in personal training and development in order to maintain an understanding of current CCTV legislation and regulations
• Assist the Centre Management Team and / or Police in respect of preparation of evidence as required
• Provide recorded media to authorised personnel
• Contribute to the development and enhancement of the service and control room working practices
• Provide high levels of customer service to all stakeholders including shoppers, retailers, contractors and partners at all time.
• Carry out any other reasonable management requests
• Carry out foot patrols when required

What you will get in return:

We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you’d expect from a business like ours, we also reward you with:

• Pension scheme (eligibility rules apply).
• Training and development opportunities including NVQ’s, Diploma’s, English speaking and writing support and more.
• Access to ‘Retail Trust’ who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via ‘Happi’ and more.
• Access to HSF Health Care and Benefits scheme including money towards dental, optical, prescription & medical costs.
• Reward and Recognition Awards.
• Paid volunteering days.
• Access to ‘Perkbox’ offering discounted gym memberships and high street discounts.
• £200 Refer a Friend Scheme.
• Personal accident cover
• Death in service cover

Work Location: In person