Head Door Supervisor - Cheltenham/Gloucester

As the Head Door Supervisor, your primary role is to ensure the safety and security of the venue's clients and employees through effective management of the DS team.

Job Overview 

We are keen to speak with SIA licenced Door Supervisors in and around the CHELTENHAM and GLOUCESTER area, who want regular work, in established venues, earning competitive rates of pay. As the Head Door Supervisor, your primary role is to ensure the safety and security of the venue's clients and employees through effective management of the DS team. 

Ideal candidates will be professional, take a pride in their appearance and have good customer service skills enabling them to interact with a range of clients and customers

You will be managing a security team of experienced Door Supervisors making sure they carry out all tasks relating to the security of the venue, customers and employees. 

Rate Per Hr - £17 - 20hrs per week

Job Specification: 

• This is a part-time role.
• It will be 20 hours per week.
• Shifts are usually between 5-7 hours.
• It is a PAYE position – NOT CASH IN HAND
• Check location of job role and if transportation is needed (you will need to organise this yourself to get to the shift)

Main Duties and Responsibilities:

•  Greet and screen customers at the entrance, ensuring only permitted individuals gain access.
• Monitor and manage the behaviour of patrons to prevent disturbances or safety issues
• Carry out ID checks in compliance with licensing laws
• Patrol the venue to ensure a secure environment
• Diffuse conflicts and handle incidents in a calm and professional manner
• Escort individuals off the premises when necessary
• Write accurate incident reports and maintain logbooks
• Assist with emergency procedures, such as evacuations or first aid if required
• Enforce dress codes, entry policies, and intoxication rules as per venue guidelines

Applicant must:

• Hold a valid SIA Door Supervisor Licence
• Previous experience in security or crowd management preferred 
• Strong communication skills and conflict-resolution skills
• Professional appearance and demeanour
• Ability to remain calm under pressure.
• Flexibility to work nights, weekends, and holidays.

Please get in touch to apply and join our team! Once you apply an area manager will be in touch to discuss the role further.

Subject to meeting the above criteria, we are happy and keen to offer you the flexibility some Door Supervisors require. We understand some people want regular shifts at the same venues, but other workers engage with us on an ad hoc basis - we can offer the flexibility to meet both these requirements.