Mobile Response & Welfare Officer

Northwest and surrounding areas

Full-time • 43.25 hours a week on average (with overtime available).

On top of the usual rewards, you'd expect to see from our company, such as - holidays and, pension, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Genuine advancement opportunities are available

What you can expect from us:

• Full, thorough, smart, and presentable Uniform provided.
• Use of Company Vehicle whilst on duty to perform taskings (w/ fuel card).
• Company Mobile Phone whilst on duty.
• Pension Scheme.
• Discounted Health Plan.
• On Site Parking.
• Contracted Hours (No Zero Hours).
• Full use of a Designated Accredited Employee Training Portal.
• Fortnightly Pay.
• Accrued Holiday Allowance.
• Overtime available (including our Nationwide Event Work and Static Security Duties).
• A Full Churchill Support Services Induction, meeting the people and the teams, the Churchill welcome!
• Progression Opportunities - Our Managing Director started in this very role, as did our National Events and Projects Manager (as well as others).

The right person would have the below qualities:

• Caring and personable.
• Outgoing.
• Approachable.
• Have a passion for learning.
• Innovative.
• A Team Player.

Key Responsibilities:

• Providing an ear to our workforce during welfare visits, listening to their concerns, feedback, and ideas. Providing support to our colleagues whenever it is required.
• Ensuring site compliance during visits.
• Transferring this information to the relevant documentation and acting on its contents
• Maintaining the company vehicles.
• Supporting new site mobilizations alongside our Regional Business Management and Operational teams.
• Further support the running of all our contracts.
• Support developing and training our Security, Cleaning and Facilities Management teams around our Employee Application and Incident Reporting Techniques.
• Working hand in hand with our Communications Centre to drive Key Business Reporting and Service Excellence.
• Conduct the Open and Locking of buildings and similar on behalf of our clients.
• Respond to Alarm Activations and conducting Mobile Patrols on behalf of our clients.
• Truly being one of a group of people who are the face of the Business amongst our Security, Cleaning and Facilities Management teams.

Person Specification

• Highly motivated.
• Excellent oral and written communication skills.
• Ability to always demonstrate a professional attitude.
• Be able to deliver high standards of service excellence.
• Be a team player and customer focused.
• Flexibility, be able to work unsocial hours including days, nights and weekends.

Essential:

• Valid SIA License
• Valid Driving License (3 points or less)
• Personal presentation of a very high standard
• Proficient level of English language

Desirable:

• Experience: Security: 1 year (preferred)

Why work for us?

We are one of the UK’s leading Security and Facilities Management Companies. Our people are what make us stand out amongst our competitors and this is why we ensure that our people’s wellbeing is at the forefront of everything we do.

We consistently strive to offer a working environment that makes our employee’s feel valued and motivated. Whilst offering competitive rates of pay, we also consider other factors, such as work/life balance, training and career opportunities.

We succeed because we employ people who share our Company’s Virtues and put People First, displaying Passion in everything they do and showing Humility when it counts the most.

If you meet the criteria above and are interested in working with Churchill Support Services, a leading security and facilities management organisation who are in the TOP 1% of ACS approved companies, then please apply today take the next step in your security career.