Security Controller/ Call Centre

Job Title: Security Controller/ Call Centre

Pay Rate: 11.50 per hour

Working Pattern: 4 on 4 off 12 hour shifts 07.00-19.00/19.00-07.00

The Role:

We are looking to take on an additional 2 full time officers plus a part-time relief officer to join our Security Controller Team, working in our brand new Command Control and Intelligence Centre (CCIC ) at Senate House in Alsager, near Crewe. The CCIC delivers security control room services throughout the UK. The role would ideally suit someone with control room or call centre experience.

Successful applicants will be able to demonstrate the following:

• Excellent communication skills, written and verbal
• Very good customer services skills
• Strong IT skills
• The ability to manage and prioritise tasks and workload within a busy environment
• The ability to give attention to detail and maintain consistently accurate records.

Licence Requirements:

A frontline SIA Security Guarding or Door Supervisor licence is essential

Possession of a SIA CCTV Operator licence is desirable.

Benefits

• Up to 28 days paid holiday (accrued & pro-rata) including bank holidays.
• Overtime available
• Enrolment in NEST pension scheme.
• Training and development opportunities.
• Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
• Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our OTS (On the Spot) scheme with a gift card plus potential submission to the Amulets awards.
• Full company uniform & relevant COVID-19 PPE.

ABOUT AMULET:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).

OUR COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION:

We are proud to be an inclusive, equal opportunity employer and seek to attract, develop and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.