5* Corporate Security Response Officer

We are looking for a 5* ambassador to represent CIS Security who will demonstrate and deliver high quality guarding and customer service to both our clients and service users in various sites around London.

Information:

• Position: 5* Corporate Response Security Officer
• Location: Central London
• Pay Rate: Site related pay (average £14.50 per hour)
• Hours: Average 24 hours per week 
• Shifts: Various Shifts - Days, Nights & Weekends

Job Requirements:

• SIA Licence required
• 5* Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
• Ex forces would be an advantage
• Must be flexible and be able to workdays, nights, weekends and have the flexibility to change due to operational needs
• Excellent written and verbal communication skills as well as customer service at all times
• Must have an excellent command of English Language & Good IT Skills
• Reliable, Responsible and Punctual
• A friendly, professional, courteous and outgoing character
• To take pride in your appearance at all times, ensuring immaculate presentation
• Flexible in the approach to daily duties and additional events when held on site.

Job Responsibilities:

• Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
• Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative
• To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded
• Physically fit to complete patrols internally and externally and able to stand/walk during shift
• To always portray a friendly, professional and courteous demeanour, using open and appropriate body language
• Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems (Lots of sites use different Systems)
• Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
• Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
• Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
• The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures.